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Holiday Inn Express Hotel & Suites Austin NW - Arboretum Area 3.0

Northwest Austin, Austin, Texas

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Review Summary

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  • Rooms have flat-screen TVs, microwaves, and mini-fridges; suites add pullout couches
  • Located near company headquarters and shopping centers 
  • Lovely outdoor pool and hot tub
  • 24-hour fitness center with computers and a printer
  • Fully-equipped meeting space and 24-hour business center
  • Free breakfast buffet
  • Coin-operated laundry room
  • Free shuttle service and parking
  • Free Wi-Fi throughout


  • A 20-minute drive from the city center
  • Only one meeting space
  • Complaints about street noise and noise from other rooms

Bottom Line

The three-pearl Holiday Inn Express Hotel & Suites Austin NW - Arboretum Area is a simple and serviceable hotel with a location close to shopping centers and top companies like IBM, making it convenient for business travelers. Its 110 rooms are spacious and feature contemporary decor -- although for Austin, a city with the motto "keep it weird," it's unsurprising and conventional. Still, amenities are well-rounded and include microwaves and mini-fridges. A lovely freeform pool, hot tub area, and well-equipped fitness center add to the appeal, while business travelers will appreciate the free Wi-Fi and the business center. Travelers might also want to consider the Hampton Inn & Suites Austin at The University/Capitol, which is close to the Austin Convention Center and has a rooftop pool with views of downtown Austin. 

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Mid-range chain hotel with contemporary (if generic) interiors

This mid-range chain hotel is situated in a four-story beige and brown building flanked by a parking lot. The small lobby is cloaked in the same shades, with beige tile floors and a dark wood front desk topped with a granite counter. Farther in, the lobby turns into a trendier lounge that doubles as the breakfast area in the morning. Brown patterned carpet pairs well with cream-colored booth seating, dark wooden tables, and upholstered chairs. A cozy, living room-like corner features a gray couch and striped armchairs clustered in front of a large, wall-mounted flat-screen TV surrounded by cool, rectangular shelving holding decorative knickknacks. Overall, it's a pleasant look, if unremarkable. The hotel attracts many business travelers who value the convenient location to nearby major companies. Families and couples can also be seen congregating at the pool or in the breakfast area.


Within walking distance of a mall and a short drive to popular attractions

The hotel is far from the bustle of Austin, but still close enough to reach it by car in about 20 minutes. It’s also located less than a 10-minute drive to IBM, Apple, and the National Instruments Corporation, making it convenient for business travelers. The Arboretum Mall is a 10-minute walk away. There’s a variety of dining options on surrounding streets as well as several stores including Target, TJ Maxx, and Ross Dress for Less, which are all within a five- to 10-minute walk from the hotel. The Domain shopping center is a nine-minute drive away, while the famous Sixth Street district is 18 minutes by car. The University of Texas can be reached in about 15 minutes. The Austin-Bergstrom International Airport takes under a half-hour to reach by car. 


Modern rooms with mini-fridges and microwaves; suites with sleeper sofas

Rooms are fairly generous in size and feature pleasant, contemporary decor that includes white linens on beds framed in large dark brown headboards as well as orange or blue accent walls. Dark wood furniture includes work desks, while large windows fill the spaces with natural light. Suites have wooden floors instead of patterned carpeting seen in all other rooms, as well as gray couches for a slightly more sophisticated look. None of the design is surprising (especially for Austin, a place that prides itself on being funky), but it is generally attractive. Each room has a Sealy Posturepedic plush pillow-top mattress, flat-screen TV, coffee/tea maker, mini-fridge, and a microwave. Suites also add sleeper sofas, while One Bedroom Suites have separate living rooms. In contrast, the King Studio Suites have full-size refrigerators, microwaves, sinks, and dishwashers. Bathrooms are spacious and include gray granite countertops, gray tiles, large mirrors, hairdryers, and shower/tub combos. Makeup remover wipes and Bath & Body Works toiletries are thoughtful extras. Guests should note that complaints have been made about street noise and noise from other rooms due to thin walls and poor soundproofing.


Free breakfast buffet, pool and hot tub, fitness center, and free shuttle

Guests at this hotel can begin their day with a free breakfast buffet, which consists of both hot and cold items. The property has a lovely outdoor pool with a waterfall feature as well as a hot tub, plus cabanas are available with flat-screen TVs and brown woven furniture with tan plush cushions. The 24-hour fitness center has six cardio machines, exercise balls and bands, and a selection of free weights. Business travelers can make use of free Wi-Fi throughout the property, a fully equipped meeting space that can hold up to 125 people, and a 24-hour business center with two computers and a printer. There’s a coin-operated laundry room, free parking, and a free shuttle that takes guests within five miles of the hotel. 

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10711 Research Blvd, Austin, Texas 78759-5706, United States

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